Celloglazing is a thin laminate that makes your printing look great and lasts longer. Lamination is available on 250gsm art boards and heavier boards.

Digital printing is used by default when it is possible to reduce print runs and get a faster turnaround.

We can do offset printing if you want us to. 

Page 1 is the outside cover, while page 2 is the inside. To avoid having blank pages, saddle-stitched books must have pages in multiples of 4. The PDF artwork file must have multiple pages that match the total page count, including the cover pages with 2mm bleed.

Yes, it can! 

It is impossible to match the artwork files between two printing companies because the substrate (media used for printing) is different. The Whiteness of the press is different. The printing machine, printing process, toner/inks, and RIP software (which interprets digital files to four CMYK colours for printing) are all different.

There are many variables at play, making it difficult to achieve a consistent colour match.

Yes, it can! 

The substrate (media for printing) may behave differently between two different print runs due to the fact that it is another product.

Sometimes, the printing process can be different. Digital vs Offset, therefore there would be other inks vs toners. The RIP software (which interprets digital files to four CMYK colours for printing) would also be different.

There are many variables at play, making it difficult to achieve a consistent colour match.

Yes, they are!

However, the variations can be affected by the colour of the artwork and the nature of the digital device (e.g. mobile screens or desktop monitors). Although the variances can be negligible in many cases, there will always exist a difference between screen and printed colours.

Variations are rare. Even though the digital proof can be viewed on a backlit display, variations between screens will be evident. These screens do not have calibrated daily like our printers. 

Therefore, our printing represents the colours from the artwork file, and the screens use RGB color gamut even if you view CMYK coloured art. However, printing is only done with CMYK colours.

Two types of printing can be used when using the Black colour.

• Black - 100K: Great for text, borders, and barcodes.

• CMYK Black 60 C, 40M, 40Y, 100K: For rich colour depth, use large areas of Black or blocks.

You can get a discount while shopping. Each new account sign-up receives 250 points. From then on, one reward point is earned for every $1 spent online.

Redeem the points and convert them to a coupon code. Then, use the coupon code when you make your next purchase. It's easy! (Maximum redeemable point per coupon: 1000

Each 50 reward point can be redeemed for $2. Start collecting rewards points.

You must notify us within seven daysof receiving your goods if there is any problem with the printed order or else, we won’t accept the claim.

If the problem occurs from our end, we’ll rectify it. However, the customer must return all products within 14 days of receiving the order.

All charges for artwork setup and expedited printing (Urgent Printing and Shipping) are non-refundable. Once the job is assigned to the designer, any artwork setup fee will not be refunded.

A $50 cancellation fee applies to orders cancelled before production but after DigiWEB360 has sent the proof approval email.

The price shown on the price calculator includes GST but does not include delivery charges unless the actual suburb and postcode are provided online to calculate the shipping fees.

DigiWEB360 will require a print-ready file from the customer to calculate online prices. This includes safety margins, bleed and other details. The file must contain CMYK colours and be in a pdf format. We will notify you if we have to modify any file.

Yes, $55 is a minimum order value, excluding delivery, artwork, and priority printing fees.

A $55 cancellation fee applies if the order is requested to be cancelled following our proof approval request.

We are unable to offer multiple discounts for any order. Due to technical limitations, you can apply rewards points to promotional prices in the event of immediate values.

We will inform the customer offline about the limitation and offer the customer a higher discount on their order until it is resolved. We apologize for any inconvenience caused.

DigiWEB360 is a Melbourne-based printing company. We will dispatch your orders with Fastway, a hub-based courier company. Once picked up, their delivery turnaround time is approximately 1-2 business days. They are not guaranteed, but they are generally reliable.

Based on the turnaround time, we can arrange delivery with Startrack Couriers or guaranteed delivery service for a surcharge.

The majority of our products are shipped using a Hub-based courier service in the Melbourne CBD Area. We ship to the rest of the country via TNT Road Express.

When requested by customers, we can expedite or use faster delivery services. It generally comes at a further cost.

On each product page, the Production Days indicate the turnaround time. After payment and approval of the proof, production days are used to calculate the printing time.

The production time for a workday is from 7:30 am to 3:30 pm. Saturdays, Sundays, and public holidays are not included in production days.

It is important to note that shipping transit times are always longer than production turnaround. So, you must consider it before placing an order.

We do our best to meet your deadline, but unexpected delays, equipment breakdowns, illness and other circumstances may cause us not to complete it. For any questions or queries, you can call our office. 

Each product page has a list with the appropriate production time (counted from receipt of proof approval and payment). We offer expedited printing and shipping on most products. It is strongly recommended that you inform us of any special turnaround requirements when you place your order/s.

You may not be aware that Expedited shipping and Urgent printing are two different services in a custom product business such as printing. These options come with additional costs, so please clarify your requirements to ensure we can provide you with correct quotes and services.

DigiWEB360 can arrange the shipping on your behalf with the shipping carrier. Shipping and handling charges are entirely the responsibility of the customer. Tracking your shipment, following up with the carrier, or requesting alternate delivery arrangements are entirely your own risk.

DigiWEB360 is not responsible for delays in delivery or loss of orders after the order has been handed to the shipping carrier.